About this lesson
The biggest difference between great communicators and everyone else is how they use stories to illustrate their key points.
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Do you want to know what the single biggest difference is between great
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communicators, people who are great public speakers, presenters,
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versus the average ones, the boring ones?
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It's not about intelligence.
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It's not about looks.
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It's not this nebulous thing people like to call charisma.
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It's not the absence of ums, uhs, ers, you knows.
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It's not even about even having a sense of humor, although humor helps.
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The single biggest difference between great speakers and
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presenters and everybody else,
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great communicators use stories to illustrate all their key points.
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When I ask people all over the globe, whether I'm training a financial
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executive or a prime minister, I get the same response.
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I ask them, what do you remember from the best speakers you've seen?
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Beyond the fact that someone was comfortable or engaging or
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walked around, the only thing anyone remembers, the stories.
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Now, they remember the messages associated with the stories,
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but they remember the stories.
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Now, you're probably thinking, well, that's great, TJ, but I'm not a natural
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storyteller, and my industry, we don't have, it's all a bunch of excuses.
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It doesn't have to be anything particularly fancy.
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For example, a few years ago,
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I was conducting kind of a run-of-the-mill presentation training.
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A major healthcare executive,
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a CEO had flown into New York City to work with me for a day.
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And we were in my training facility in midtown Manhattan.
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And his staff had called me in advance and said, TJ, we've worked on this speech for
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three months, whatever you do, don't change it.
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It's been approved by all the different people, the lawyers, investor,
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everyone signed off on it.
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Let's try not to change it.
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I said, hey, we're going to try to improve him the best we can in every way possible.
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So Jim gets there early in the morning.
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I started the presentation training as I do with all of them.
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I just had him get up and speak.
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I recorded it on video.
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So he gives his presentation, it's about 15 minutes long, I record it.
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We play it back and he asks me what I think of it.
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And his speech consisted of him sort of head down, going through a whole bunch
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of bullet points, reading, reading bullet points on a slide.
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A totally normal presentation, no worse than any other presentation I've seen.
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But he's basically reading off of a script,
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he's reading off of bullet points on the screen.
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And he wants to know what I think.
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And I said, Jim, I'll tell you what I think, but I want to know what you think.
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And again, I made him really watch his own presentation.
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When it was done, he turned to me and said, my God, TJ, it's so boring.
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I wouldn't want to watch me.
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What did you think?
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And I had to say, well, Jim, you seem like a smart fellow.
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If you think it's incredibly boring, guess what, it is.
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And we took his speech and we just tore it up into little pieces.
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We balled it up and we threw it in the trash can.
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Okay, Jim, let's roll up our sleeves, let's try again.
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We had a clean sheet of paper, we brainstormed on how many?
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That's right, just the top five ideas that we really
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wanted to convey to his audience for this presentation.
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And then he came up with a little story for each one, an example for each one,
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and we had a single sheet of paper.
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We got rid of the slides because they were worthless.
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And this time he just spoke, focused on a few ideas.
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We recorded it, looked at it.
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Then he didn't even ask me what I thought, he's like, my God,
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it's a thousand times better, TJ, you're a genius.
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Well, I'm not a genius,
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I'm just getting people to stop boring their audiences to death.
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Okay, so what I do there?
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I just told a little story, happens to be a true story.
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There's nothing particularly glamorous or exciting about it.
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It wasn't in an exotic locale, just in my office in midtown Manhattan.
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There wasn't any great drama, nobody cried,
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nobody pulled a gun on me, that has happened before.
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A simple story, but it had a character, had a problem,
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had a setting, had a little dialogue, had a challenge.
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It had some emotion involved and it had a solution.
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That's all a story is.
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So if you really want to convey your main messages,
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you need to package each message with a story.
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And the story wasn't for me just to be entertaining.
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It was to convey a very important point that you don't want to bore your audience,
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you don't want to just do this boring data dump.
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You want to have narrowed your message down to five.
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But if I just said that in ten seconds, it goes in one ear and out the other.
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By telling a story, and it only took a couple of minutes,
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it allows the audience to visualize it.
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That's the real power of story,
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is it forces the audience that you're speaking to, that you're presenting to
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to essentially run a little movie reel along with what you're saying.
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That triggers the memory process.
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That's why story is so important.
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So it's not just about opening your speech with a story or
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a funny story to loosen people up, no.
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It's critical to the whole communication process.
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You need an actual relevant story, a real story,
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not some generic motivational starfish story.
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But a real story about a real problem,
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a real conversation you had with a real person, a client, a colleague,
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a customer, a prospect, and how the problem was resolved.
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If you do that, you're instantly going to be one of the best speakers
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your audience has seen today, possibly ever.
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So I need you to start thinking about your stories you're going to use for
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your messages for the presentation you're going to be delivering.
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