Self-Management Techniques

Quick reference

• 00:04 Welcome back.
• 00:06 In this lesson, let's focus on self management,
• 00:09 a key aspect of emotional intelligence.
• 00:12 Self management means controlling your impulses and regulating your emotions.
• 00:17 That allows you to respond to situations at work more effectively.
• 00:22 If you can master self management not only will you improve your work performance,
• 00:26 but you'll also become more resilient against stress.
• 00:30 So let's explore how you can better manage your emotions and impulses.
• 00:36 Self management starts with recognizing your emotional triggers and
• 00:39 learning to control your immediate reactions.
• 00:42 Here are some strategies that can help.
• 00:44 First, take a breather.
• 00:46 When you feel overwhelmed or agitated, take a moment and step back.
• 00:51 Going for a quick walk or
• 00:53 even taking a few deep breaths can prevent you from reacting impulsively.
• 00:59 Set emotional boundaries, learn to say no or
• 01:02 set limits in situations that you know will emotionally drain you.
• 01:07 Protecting your emotional energy helps maintain your focus and effectiveness.
• 01:13 This is something that can take time and practice, but you need to be honest with
• 01:18 others as well as with yourself, emotional boundaries are important.
• 01:23 And consider using delayed responses, instead of responding immediately in
• 01:28 stressful situations, allow yourself time to formulate a response.
• 01:32 This can help ensure your reactions are thoughtful and constructive.
• 01:37 I don't know about you, but
• 01:38 I found myself in emotionally charged situations at work a number of times.
• 01:43 And I'll start writing an email reply or a reply in chat,
• 01:47 trying to counter every argument or support my own opinion.
• 01:52 But almost always, I don't send it right away, I'll take that breather and
• 01:57 then I'll reread what I wrote and usually, I'll make edits because I find
• 02:02 more constructive ways to get my message across.
• 02:06 Or I'll share what I wrote with a colleague or a boss and ask,
• 02:09 am I being reasonable here?
• 02:11 Does this sound okay?
• 02:13 Would you change anything?
• 02:15 It's a great way to check yourself and
• 02:17 ensure that what you're sending back is not going to escalate a situation, and
• 02:22 hopefully move you towards a professional solution.
• 02:25 Managing your emotions effectively doesn't just help you handle stress,
• 02:29 it also enhances your performance.
• 02:31 By staying calm and composed, you can improve decision-making.
• 02:36 Clear heads, make better decisions.
• 02:39 If you can manage those emotions,
• 02:42 your choices will be more rational and beneficial.
• 02:46 Staying calm and composed also enhances work relationships.
• 02:50 And in fact, when people are calm and steady, it usually helps others
• 02:55 become calmer as well, creating a more harmonious work environment.
• 02:59 And it also boosts productivity, less time spent being overwhelmed
• 03:04 by emotions means more time focused on achieving your goals.
• 03:09 Building resilience is about more than just surviving,
• 03:13 it's about thriving even in tough times.
• 03:16 Here's how you can strengthen your resilience and
• 03:19 improve your self management.
• 03:22 First, develop a support network.
• 03:25 Having colleagues you can rely on can alleviate stress and
• 03:28 provide necessary support during challenging times.
• 03:31 Remember that example I shared where I said, should I send this message or
• 03:34 change anything?
• 03:36 Those people you ask for feedback are the people you trust the most.
• 03:41 Focus on solutions not problems, this mindset shift can
• 03:46 dramatically reduce stress and foster a positive work atmosphere.
• 03:52 Instead of dwelling on what went wrong or who's to blame,
• 03:56 consider questions like, how do we fix this?
• 03:59 Or, how can we improve this?
• 04:02 This can keep the team moving forward and
• 04:05 it encourages a culture of collaboration and resilience.
• 04:10 And maintain a healthy work-life balance, ensure you have time to recharge,
• 04:16 work-life balance is crucial for long-term resilience and job satisfaction.
• 04:22 So to sum up, mastering self management helps you control your impulses,
• 04:27 manage stress, and improve your overall work performance.
• 04:30 So, take a minute and think about what we covered.
• 04:34 Do you remember the last time you found yourself in an argument or
• 04:38 emotionally charged situation at work?
• 04:41 Could one of the strategies we mentioned here help you deal with
• 04:44 a situation like that?
• 04:46 Would you describe yourself as calm and collected at work most of the time?
• 04:51 If not, what situations disrupt this calmness and
• 04:55 does this lesson give you some ideas on how to deal with them?
• 05:00 Do you have a support network of your own?
• 05:02 Who were the top three or five people you'd go to for
• 05:05 advice during a stressful situation?
• 05:09 Give these questions some thought, and then in our next lesson,
• 05:13 we'll dig into developing social awareness.
• 05:16 See you then.

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