Locked lesson.
About this lesson
Generative AI can serve as a problem-solving partner at work. After this lesson, you'll be able to draft prompts for everyday, on-the-job problem solving.
Quick reference
Key Points
AI as a Strategic Problem-Solving Partner
Problem-solving is a universal skill required across all industries and roles. AI can act as a critical thinking partner, helping you identify root causes and develop innovative solutions.
Steps to Problem-Solving with AI
1. Craft a Thoughtful Prompt
Frame your problem and provide context to guide the AI.
- Use a template:
“Here is my process for accomplishing X task, but I often experience Y problem. What could be the underlying factors contributing to this problem? What strategies would address it comprehensively?” - Example Prompt:
“I’m a project management professional. My past three projects have needed deadline extensions. Below is my process for planning projects and managing time. What underlying factors could contribute to this problem? What strategies would address it comprehensively?”
2. Analyze AI Responses
Review the list of suggestions the AI provides to identify potential root causes. Use your expertise to pinpoint which factors are most relevant to your situation.
3. Dive Deeper with Follow-Up Prompts
Focus on a specific root cause and ask for tailored strategies to address it.
- Example Refinement Prompt:
“Based on your suggestion that time estimation issues may be a factor, what strategies could help improve time estimation in future projects?”
Benefits of Problem-Solving with AI
- Encourages deeper analysis by uncovering root causes.
- Supports critical thinking by providing fresh perspectives and actionable strategies.
- Offers a collaborative approach to tackle complex challenges.
Practical Application
Think of a recurring problem in your role, such as time management or inefficient processes. Use AI to explore the root causes and develop effective solutions. This process allows you to address challenges with precision and unlock new levels of excellence.
Login to downloadSorry, we don’t have a transcript for this lesson yet.
Lesson notes are only available for subscribers.