Introduction

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• 00:04 Hi, I'm Ray Sheen.
• 00:05 Welcome to this short course, providing an introduction to Lean Six Sigma.
• 00:10 I'm a Lean Six Sigma Black Belt, and have been an ISO 9000 auditor.
• 00:14 And I've been involved with quality improvement initiatives for over 30 years.
• 00:19 Now, during that time, I've experienced the evolution of quality improvement.
• 00:23 From something that a few people with white lab coats worried about to it's now
• 00:29 being a prominent element in corporate strategy that is discussed in the C-suite.
• 00:35 For this reason, it's good for
• 00:37 everyone to have at least a basic understanding of Lean Six Sigma.
• 00:41 Which is currently the preeminent quality improvement methodology.
• 00:45 This mini course consists of six lessons from our larger program
• 00:50 that can prepare you to sit for Lean Six Sigma certification.
• 00:55 These lessons give you a high-level overview of the methodology and
• 00:59 some of the principles that it employs.
• 01:02 And we start with a lesson on the history that shows the evolution of quality
• 01:07 improvement programs.
• 01:08 This brings us to Lean Six Sigma.
• 01:11 Which is the marriage of the two leading programs, Lean and Six Sigma.
• 01:17 We explain the guiding principles for both of those programs in the next two lessons.
• 01:23 Then in the fourth lesson, we show how the two are complementary.
• 01:27 And why combining it is a very powerful and effective methodology.
• 01:32 The last two lessons take you through the five phases of a Lean Six Sigma project,
• 01:38 explaining what occurs in each phase and
• 01:40 the deliverables that you're creating in that phase.
• 01:45 So come and join me as we lay the foundation for Lean Six Sigma initiatives.

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