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About this lesson
In this video we look at The Status Quo personality type and how best to interact with them when building a sales relationship.
Exercise files
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The Status Quo .docx55.8 KB The Status Quo - Solution.docx
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Quick reference
Identify the Personality Trait – The Status Quo
You need to get personal with your clients. There are different personality types and you need to know how to identify these personality types. Why is this important? Because people buy from people who are like them or they see as similar to them.
The third personality type is “The Status Quo”.
When to use
As a sales professional, you should always adapt your sales style based on the personality type of the client. This doesn’t mean change your core values or beliefs of who you are and how you are going to sell. Those things all stay in place. This just means adapt your style to make the client feel comfortable.
Instructions
There are 4 personality types. The third one is ‘The Status Quo.’
- Traits of ‘The Status Quo”
- Steady workers
- Do not like change
- Slow paced
- Pay attention to detail
- Introvert
- Talk softly
- Positives of ‘The Status Quo’
- Reliable
- Thorough
- Form deep relationships
- Challenges of “The Status Quo”
- Can be accused of not showing enough emotion
- Indecisive
- Have a tough time with change
To sell to ‘The Status Quo’ you need to bring your voice down and speak a little slower. You want to pay attention to detail. Pull out the spreadsheet and show them what you are selling and how it is going to benefit them. Take time building the relationship. These will be your loyal customers.
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