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The Project Charter is the document that approves the initiation of the project and identifies goals, objectives, boundaries and constraints.
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Quick reference
Project Charter
The Project Charter is the document that approves the initiation of the project and identifies goals, objectives, boundaries and constraints.
When to use
Every project should have a Project Charter. With small projects it may be an email follow-up from a hallway conversation with your stakeholder. For large projects, a formal document is normally required. The Project Charter is established when the project is approved and is often referred to at each major milestone or stage-gate review.
Instructions
Normally a template or checklist is used to complete a Project Charter. When establishing the Project Charter:
- Start with project business case, if there is one.
- Meet with stakeholders to clarify goals, objectives, deliverables, milestones, budget, boundaries, and constraints.
- Meet with subject matter experts to identify risks and further clarify boundaries, milestones, and additional stakeholders.
- Meet with the Project Management Office, if there is one, to leverage the best practices of the project management methodology and lessons learned from other projects.
- Project Charter: “A document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities.” PMBOK® Guide
If there is not a checklist or template, organize the elements of the Project Charter either using the “W” questions: What, Who, When, Where, Why, and How or the list of elements below which are loosely based upon a list from the PMBOK® Guide:
- Project purpose or justification
- Measurable objectives or success criteria
- High level requirements
- Assumptions and constraints
- Project boundaries or description
- High level risks
- Summary Milestones
- Summary budget
- Initial Stakeholder list
- Project manager, responsibility and authority level
- Project sponsor or other person authorizing the Project Charter
- Approval requirements (What is success? Who decides? Who approves?)
This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
*Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 2017, Page 81.
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- 00:05 Hi, I'm Ray Sheen, I'd like to talk with you now about a very important element of
- 00:09 project initiation known as the Project Charter.
- 00:13 The project management body of knowledge, the PMBOK Guide,
- 00:17 defines a project charter as, a document issued by the project initiator or
- 00:22 sponsor that formally authorizes the existence of a project and
- 00:27 provides the project manager with the authority to apply
- 00:31 organizational resources to project activities.
- 00:34 That means that the charter is the founding document of the project.
- 00:38 With the foundation of a project charter,
- 00:40 the project leader can proceed with planning and executing the project.
- 00:44 Some organizations actually refer to this as a project contract
- 00:48 rather than a project charter, emphasized in the formal nature of the document.
- 00:52 As part of authorizing the project, the project charter sets the goals,
- 00:56 objectives, and the boundary conditions for the project.
- 00:59 It defines what is in this project and many times what is not in this project.
- 01:05 To create a project charter,
- 01:06 we need to identify those project elements that define the project.
- 01:10 There are several approaches for doing this.
- 01:13 Most common approach is to use a template that is part of the project management
- 01:16 methodology.
- 01:17 This will outline all that is needed in the project charter and
- 01:21 usually provides guidance or examples.
- 01:24 Another approach is to meet with stakeholders or customers and sponsors.
- 01:28 These are people who want the project.
- 01:30 They'll be receiving the benefit of the project and
- 01:32 I use my W questions with them.
- 01:35 It's also a good idea to meet with the team members or subject matter experts.
- 01:39 These people will know best how to do the project work.
- 01:42 Obviously, this includes the internal departments and
- 01:44 organizations providing the resources.
- 01:46 However, it can also include external experts such as consultants,
- 01:51 industry experts who have experience with this type of a project,
- 01:54 and can share the best practices.
- 01:57 If there is a project management office, you'll need to meet with them and
- 02:00 understand the elements of their project management methodology that is
- 02:04 being applied, and any project governance or oversight requirements.
- 02:08 They are also a good source of templates and best practices.
- 02:12 Finally, we need to review the business case.
- 02:15 This review ensures that we have a clear understanding of what's most important on
- 02:19 this project.
- 02:21 This includes the rationale for the project, what it's trying to achieve and
- 02:25 the project priority.
- 02:26 It will also, normally include a list of assumptions and constraints and
- 02:29 risks that are very helpful when planning.
- 02:32 Often when creating a project charter,
- 02:34 I'm using a combination of the various items on this list.
- 02:39 If you have a project charter template for your organization, use it.
- 02:43 If not, when establishing your project charter, consider including these items.
- 02:48 Describe the purpose or justification for the project.
- 02:51 Think of this as a mission statement for the project team.
- 02:54 Have a clear measure of success criteria for the project.
- 02:58 Both the team and stakeholders should determine the definition of done for
- 03:02 this project.
- 03:04 A shortlist of the high level requirements helps everyone to understand
- 03:08 the project scope.
- 03:09 Many times, the detailed requirements list will be developed as part of the project.
- 03:13 But a high level list now helps to set boundaries.
- 03:17 A list of major assumptions and
- 03:18 constraints, in particular, focus on scheduled milestones or
- 03:22 resource availabilities, assumptions, and constraints.
- 03:25 Project boundaries will clarify expectations with stakeholders and
- 03:28 team members.
- 03:29 We've talked some tools for this already, the Ws and
- 03:32 the in-frame outer-frame approach.
- 03:34 You should also list any identified high level risks.
- 03:37 It won't be a detailed list and risk responsive because you haven't done
- 03:41 a project plan yet, but this is just for awareness.
- 03:44 This is a great time to document the positive risk also in order to begin
- 03:48 to get buy-in and support for actions needed to take advantage of opportunities.
- 03:53 The charter will normally have a summary list of milestones and
- 03:57 external reporting points, also a summary budget is often included.
- 04:01 Typically, it's just the estimated total project cost, since we don't yet
- 04:06 have detailed project planning.
- 04:08 The initial stakeholders are often identified also in the charter and
- 04:12 that's so that the team knows who they need to communicate with and
- 04:15 coordinate with as the project unfolds.
- 04:18 A critical aspects of the project charter when there is not a strong methodology in
- 04:22 place is to identify that project manager and their approval authority.
- 04:27 When there is a strong project manager methodology in place everyone already
- 04:31 knows the authority of the project manager.
- 04:33 When there is not, it's needed to be clearly spelled out in the charter.
- 04:38 In addition to the stakeholders, you should identify the project sponsors or
- 04:41 the project management team that has to authorize this project.
- 04:46 Finally, your approval criteria and approvers for the project should be
- 04:49 clearly identified, if they weren't already mentioned among the sponsors.
- 04:53 The team needs to know who has final say when there's conflict on performance or
- 04:58 standards.
- 05:01 Project charter is your project's foundation,
- 05:04 make sure it's a firm foundation that you can build upon.
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