Improve communication delivery with AI

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About this lesson

Delivery is crucial for effective verbal communication because it encompasses the manner, tone, clarity, and non-verbal cues used while conveying a message, ultimately influencing how the message is received and understood by the listener. After this lesson, you'll be able to use generative AI as a coach to help you improve your communication delivery, taking into consideration factors such as pacing, pronunciation, fillers, and more.

Quick reference

Key Points

How Generative AI Enhances Message Delivery

Generative AI is not just useful for crafting messages—it can also help refine how those messages are delivered. Key benefits include:

  • Checking for audience understanding by simplifying complex information and adding interactive elements.
  • Enhancing tone and grammar to improve clarity, readability, and sentiment.
  • Improving accessibility with speech-to-text, translations, and other AI-powered tools.

Ways to Use Generative AI for Better Communication

1. Using AI to Check for Understanding
  • AI can condense complex information into digestible formats.
  • Interactive elements like chatbots, polls, and quizzes can help assess comprehension.
2. Enhancing Tone and Grammar
  • AI-powered grammar and readability tools can refine sentence structure and clarity.
  • Sentiment analysis can help gauge tone and emotional impact.
  • Example Prompt: "Review this presentation for pacing and tone to ensure it resonates with a team reluctant to change."
3. Improving Accessibility and Inclusivity
  • AI-powered text-to-speech tools can create audio versions of written content.
  • Speech-to-text and real-time transcription can make presentations and discussions more inclusive.
  • Language translation services enable content to be accurately converted into different languages.

AI Prompts for Improving Message Delivery

  • Clarity Check: "Rewrite this message to be more concise and engaging."
  • Sentiment Analysis: "Analyze the tone of this email and suggest improvements."
  • Accessibility Enhancement: "Convert this document into a speech-friendly format for an audiobook."

Actionable Step

Use Generative AI to refine your delivery, ensuring your message is clear, engaging, and accessible to a diverse audience.

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