Beliefs

Quick reference

• 00:04 Next, you really wanna find out what your team believes, their beliefs.
• 00:10 What do they believe about themselves?
• 00:14 What do they believe about others?
• 00:16 What do they believe about your industry and what's possible or impossible for
• 00:20 them, and your company?
• 00:22 You wanna gain an understanding of their model of the world,
• 00:27 because beliefs are so big.
• 00:29 When we talked about different cultures in the last video, we talked about
• 00:34 personal hobbies or different things that already motivate them.
• 00:38 So for example, we have something that we all do and we all have them.
• 00:43 They're called global beliefs.
• 00:45 So, what do we believe in general?
• 00:46 So for example, life is X.
• 00:50 Do we believe life is hard or believe life is easy?
• 00:55 Do we believe, I am smart or I am not so smart?
• 01:02 Is that gonna affect how I do my job and how I show up every day?
• 01:07 You bet.
• 01:09 Another global belief would be people are.
• 01:11 People are kind.
• 01:12 People are generous or people are always out to get me.
• 01:16 That's gonna make a difference.
• 01:17 And you as a leader, you wanna know where your team falls within these
• 01:22 global beliefs, because within those beliefs are a set of rules.
• 01:26 We all have our own set of rules.
• 01:29 So, what has to happen for
• 01:31 your team members to feel a certain way or for them to behave a certain way?
• 01:37 As leaders, when we need to make changes to our team,
• 01:41 we only wanna change two things.
• 01:43 We either wanna change how our team behaves or how they feel.
• 01:47 That's it.
• 01:48 As leaders, those are the only two things.
• 01:50 When you break it down to that, it really makes it simple.
• 01:52 So the first thing, how do our team members feel?
• 01:56 Do they feel confident?
• 01:59 Are they happy?
• 02:00 Do they feel supported?
• 02:03 Do they feel significant like they're somebody, like they're important?
• 02:08 Do they feel productive, like they're getting things done?
• 02:11 And the second thing is how does your team behave?
• 02:15 So their behavior, some things that you may wanna change is their decision-making
• 02:19 skills or are they working overtime?
• 02:22 Are they checking their work for accuracy?
• 02:25 Are they communicating?
• 02:26 So these are the different things that you get to decide, okay, well,
• 02:30 we need to work on this, this, this and this with this person or this, this,
• 02:34 this and this with this department or this team.
• 02:37 Make sense?
• 02:38 All right, good.
• 02:39 So, next are the stories.
• 02:42 The stories are gonna help shape what we believe and stories can be true or false
• 02:47 and these are the excuses, or the reasons for behavior in situations that you hear.
• 02:52 Well, I'm sorry, I couldn't get this done because i was so swamped and
• 02:55 the phone wouldn't stop ringing and blah, blah, blah and blah, blah, blah.
• 02:59 That's a story and these stories can either prevent your team or
• 03:04 this individual from having success, or the stories can perpetuate their success.
• 03:10 It just depends on what story they're telling.
• 03:13 Cuz if they tell a story like, hey, I knew I had to get this done,
• 03:16 because the deadline's coming.
• 03:18 It's end of month and I knew I was going to push through to the end, and
• 03:21 I was gonna get this thing finished right.
• 03:24 That's a great story.
• 03:25 That's a story that you wanna hear from your team.
• 03:29 So, you need to know this to start building that foundation with everybody.
• 03:33 Next, you wanna look at the perceptions of your team and your staff,
• 03:37 cuz that's going to greatly affect what they believe.
• 03:41 So your perceptions, how someone perceives the situation an act or
• 03:47 a circumstance will determine their behaviors and the decisions they make.
• 03:53 So, what does that mean?
• 03:54 So if somebody perceives your actions as a company or your actions as a leader
• 03:59 one way, those same actions, somebody can look at completely different.
• 04:05 So, are they for the people or are they against the people?
• 04:08 Are they good perception or a bad perception?
• 04:12 Positive perception, negative perception?
• 04:15 We need to know what their perception is, so we can change it if we need to.
• 04:21 So, you wanna really start building that foundation about your team believes.
• 04:25 So, here's an example.
• 04:27 Steven Cubby tells this story, it's fantastic.
• 04:29 He was on a subway or a train.
• 04:32 I don't remember exactly the details of the story, but he's on the subway or
• 04:37 the train and this guy gets on with his two kids and he sits down and
• 04:41 the two kids start running around.
• 04:43 And they're disturbing everybody, they're running around loose.
• 04:47 And Stephen Cubby is sitting there and he's thinking to himself, wow,
• 04:51 these kids are just running around and the father is just sitting here doing nothing.
• 04:55 But still, the kids are running around.
• 04:56 They're running around.
• 04:57 And finally, Steven's just fed up.
• 04:59 And he says, he looks at the guy and he says, hey,
• 05:03 you know your kids are running around crazy here disturbing people and
• 05:08 the guy looks up and he says, I'm so sorry.
• 05:12 Their mother just died and I don't know how to tell them.
• 05:14 Wow, same situation,
• 05:18 totally different perception.
• 05:24 That's how powerful it is.
• 05:26 The perception is going to change the meaning, is going to change how you feel
• 05:29 and is going to change your behavior and the decisions that you make.
• 05:34 So, you really want to get a good grip on what the perceptions are of your team.
• 05:39 Let's do a quick recap.
• 05:41 So the first thing is the beliefs,
• 05:43 you wanna find out what their global beliefs are.
• 05:46 You wanna know their stories.
• 05:48 Their stories can be true or their stories can be false.
• 05:50 They can be excuses.
• 05:51 You wanna know their perceptions.
• 05:55 How somebody perceives a situation, an act or circumstance will determine their
• 06:00 behaviors and the decisions that they make and the final piece that I want you to
• 06:04 really listen for with your team are the metaphors that they use.
• 06:08 The metaphor.
• 06:09 The metaphor's people used will determine how they feel about the subject
• 06:14 toward event and the effect the action they take or do not take on regular basis.
• 06:20 So for example, if you here somebody tell you that hey, you know what?
• 06:24 Life is hard and then you die.
• 06:26 That is a very particular metaphor and that's gonna affect the perceptions,
• 06:30 the stories, their global beliefs and what they believe.
• 06:33 And eventually, how they feel and how they act.
• 06:36 Another example is the opposite.
• 06:39 Hey, any day above ground is a good day.
• 06:43 So that positivity, that's going to affect their perceptions,
• 06:47 their stories, their global beliefs and all of this comes together.
• 06:52 As your team, you need to know this if you guys are going and moving together
• 06:57 to achieve a goal and we're gonna talk about that in some upcoming videos.
• 07:01 You guys got this, we'll see you in the next video.

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