Microsoft Outlook 365
Microsoft Outlook 365
Master Outlook with our #1 online MS Outlook 365 training for business
Learning how to effectively manage your “digital office” is essential to success in today’s workplace, and one of the keys to improving productivity begins with conquering your inbox.
With this Microsoft Outlook 365 course, you’ll be empowered with the skills needed to transform Outlook from a mere email platform into a dynamic tool that supercharges your efficiency.
Designed for both new and experienced MS Outlook 365 users, Certified Microsoft Office Specialist Andy Lanning guides you through everything from essential features to smart strategies for email organization and management.
By the end of this beginner-friendly course, you’ll be able to:
- Manage and organize emails with labels and filters.
- Stay on top of important meetings and events with the Calendar feature.
- Create personal and professional contacts and distribution lists.
- Increase productivity by tracking tasks and notes within the MS Outlook 365 app.
- Email merge to contact lists.
- Extend the power of Outlook with other Microsoft 365 apps like OneNote.
Improve your efficiency, organization, and collaboration by mastering one of the most powerful email tools on the market.
Once enrolled, our friendly support team and tutors are here to help with any course-related inquiries.
Syllabus
Download syllabus-
1
Email Do's and Don'ts This lesson reviews the professional art of sending emails and what to do and what not to do. 2m
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2
Autofill Email Contacts Using the To button vs To line, CC and BCC to AutoFill email addresses 3m
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3
Email Signatures Signatures can show your name and contact info or an informational disclaimer. This lesson teaches how to create multiple versions and choose which one you need at that moment. 2m
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4
Handling Attachments Attaching files to emails within Outlook is as easy as clicking a button, or clicking and dragging. 3m
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5
Recall a Message How to rescind a message that has already been sent. 2m
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6
Quick Steps Gallery Quick Steps are a way to set up a 'work flow' of a redundant process. It's one of the best-kept secrets in Outlook! 3m
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1
Email Options Outlook Email Options allow you to customize your send/receive settings and many other available options. 4m
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2
View Ribbon Features This lesson will help you control your email screen interface and which panels you want to see. 4m
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3
View Ribbon, Change View Settings After getting your Inbox View set to your preferences, you can apply that structure to all your folders. It's a huge time saver! 3m
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4
View Ribbon, Inbox Sticky Notes This is an advanced lesson on creating little notes directly in your Inbox to provide at-a-glance details about important messages. 3m
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5
Groups and Conversations Keeping like-minded emails together can be helpful, and sometimes not. This lesson shows you the options and how easy it is to adjust grouping settings. 3m
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6
Search For and Color Code Emails Two great tips on how to use search and conditional formatting to quickly find any email in your Inbox. 2m
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7
Follow-up Flags and Categories If you'd like to create visual signals for yourself for follow-up actions or to tag messages for various purposes, Flags and Categories can be great solutions. 3m
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8
Folders and Search Folders Automated and Customized Search options based on your own preferences. 3m
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9
Rules and Alerts This lesson will teach you how to apply advanced filters to screen and process your emails as they arrive. 3m
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1
Views, Colors, Side-by-Side, and Overlay This lesson shows how to view multiple calendars and manage them as your appointments overlap. 3m
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2
Calendar Display Options Learn how to customize your Calendar interface with advanced settings, including time zones and Holidays. 3m
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3
Appointments, Meetings, Teams Meetings, and Events Learn the difference between appointments and events, and how to schedule other events like Focus time and Teams meetings. 3m
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4
Schedule View and Assistant Handling multiple schedules can be confusing, so the Schedule View and Assistant help you view availability when booking people and resourcces for your meetings. 3m
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5
Share and Manage Calendar Views Dealing with multiple calendars can be tricky, so we address how to add, share, and manage them. 3m
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6
Color Code Appointments Let your important appointments pop on the screen by applying color, and then automate that color theme throughout your Calendar. 3m
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7
Search the Calendar Find events within your Calendar can be done easily with a range of options and features. 3m
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8
Printing and Calendar Best Practices Sometimes printing a calendar is helpful. This lesson shows the options and best practices for good scheduling. 4m
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1
New Contacts Create a new contact using the three methods shown in this lesson. 3m
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2
Contact Groups Contact Groups are a fast way to tag a group of names onto an email To: line. 2m
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3
Search Contacts and People There are multiple ways to find people and search through Outlook for important contacts. 3m
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4
Contact Folders and Groups This lesson shows you how to organize your contacts into folders, and then create Groups of contacts for even more flexibility. 3m
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5
Contact Categories Contact Categories allows you to filter by color and control how you group the people you know. 3m
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6
Contact Views Change and Customize how you view your Contacts in order to find and manage them efficiently. 4m
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7
Contacts Backup This lesson teaches how to generate a much needed Contacts Backup and save it to your hard drive. 3m
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1
Tasks, New and Recurring Take your own to-do list and turn it into a series of Tasks that are easy to manage and complete within Outlook 3m
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2
Assign Tasks, Change View Get help with your to-do list, assign tasks to your helpers, and use Task views to see their progress. 3m
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3
Task To-Do Bar The Task To-Do Bar provides a customizable view for your task list. 4m
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4
Using Notes Notes are short and sweet little nuggets of info, stored within Outlook... or elsewhere! 2m
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1
Send Email to a OneNote page Microsoft OneNote is a notebook app that can receive Outlook emails as a page with just one button click. 3m
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2
Translate and Read Aloud Outlook can read messages aloud and translate to the language of your choice. 3m
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3
Back-Office Management Managing the Outlook Back Office allows you to add multiple email accounts, keep your folders at a reasonable size, and set up your Outlook preferences as needed. 3m
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4
Archive Settings Set up your Archive file location and time increments for cleaning up your Outlook content. 3m
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5
Store Emails Outside of Outlook There comes a time to finish a project, but keep all the email correspondence 'outside' of Outlook. This helps to keep Outlook's file size small and nimble. 4m
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6
Email Merge to Contact Lists Send one email message to multiple contacts without using the cc or bcc lines. Each contact will receive their own copy of your message. 3m
Certificate
Certificate of Completion
Awarded upon successful completion of the course.

Instructor
Andy Lanning
Andy has 20 years of experience in the computer industry and has been training individuals and groups since 1996. As a self professed computer 'nerd', Andy believes in using computer programs like Word to maximize efficiency and solve common workflow issues.
Andy is a Certified Microsoft Office Specialist. She is proficient in Microsoft programs including Word, Excel, Outlook, PowerPoint, and Publisher.

Andy Lanning
Certified MS Office Specialist
Accreditations
Link to awardsHow GoSkills helped Chris
I got the promotion largely because of the skills I could develop, thanks to the GoSkills courses I took. I set aside at least 30 minutes daily to invest in myself and my professional growth. Seeing how much this has helped me become a more efficient employee is a big motivation.
