Locked lesson.
About this lesson
Individuals can come together for many reasons and purposes. A set of individuals who are acting as business group will behave differently than a business team.
Exercise files
Download this lesson’s related exercise files.
Teams Versus Groups.docx61.1 KB Teams Versus Groups - Solution.docx
61.3 KB
Quick reference
Teams versus Groups
Individuals can come together for many reasons and purposes. A set of individuals who are acting as business group will behave differently than a business team.
When to use
Recognizing whether a set of individuals is a business group or a business team will help to set expectations for involvement and action. When forming a business team, ensure that everyone on the team understands the expectations of team members as compared to group members.
Instructions
Business groups becomes teams when they start to work together to achieve a common goal and business teams become groups when team members abandon the goal. There are typical behaviors of teams and groups that can be used to set expectations.
Group Characteristics
Groups are focused on the affinity or common interest and background that they share. Typical group behaviour characteristics are:
- Shared common interests or characteristics.
- Identify with each other and the shared interest.
- Often work together to further a cause or build knowledge and awareness – but with no specific goal or end point.
- Typically directed by group leader when action is required.
- Group members may never meet or get to know one another.
- Group members can be passive and still be part of the group.
Team Characteristics
Business teams are focused on the actions needed to accomplish the business goal – whether that is a functional goal for performance or a project goal. Typical business team behaviour characteristics are:
- Shared purpose.
- Interdependence between team members.
- Structured relationships – often captured by assigned roles and responsibilities.
- Typically work together to create a plan when action is required.
- Business team members are acquainted with each other at a personal level.
- Team members must be active to be part of the team.
- 00:01 Hello, I'm ray Ray Sheen.
- 00:05 Let's continue our discussion of business teams,
- 00:08 by comparing the behavior differences of business teams versus business groups.
- 00:13 Let's start with the maxim that, all business teams are groups of individuals,
- 00:19 but not all groups are business teams.
- 00:22 There's something that is different about being on a team.
- 00:26 So, when we consider the transition from a group to a team, or
- 00:29 a team to a group, there are several characteristics that do not change.
- 00:33 One, of course, is that there's more than one individual.
- 00:37 No such thing as a group or team of one, there must be at least two people.
- 00:42 Second, there's something that acts as a band,
- 00:44 otherwise you would never consider them to be either a group or a team.
- 00:48 We'll look at more specific characteristics in the next few slides.
- 00:51 But the fundamental different is based upon a shared or a common goal.
- 00:55 A group can become a team when they begin to work together to achieve a common goal.
- 01:00 And a team becomes a group when they abandon their goal.
- 01:03 At that point, they stop working together for the good of the team.
- 01:07 Let's look at the behavior characteristics of a group.
- 01:11 They have some type of shared common interests or background.
- 01:14 That is what makes them a group.
- 01:16 For instance, they may attend the same school or church.
- 01:18 They may be fans of the same sports team.
- 01:21 Or they may share a hobby.
- 01:23 Because of that shared interest,
- 01:25 they can bond with each other, they are not strangers, they have a common tie.
- 01:29 They'll often be working to further their common interest or cause.
- 01:34 And we'll share the results of their efforts,
- 01:36 possibly even helping one another.
- 01:38 When the group needs to take some type of action, such as finding a meeting place or
- 01:42 formally organizing the group, someone will normally take on a leadership role.
- 01:47 However, the group members do not typically work closely together.
- 01:50 They may never meet each other,
- 01:52 just joining an organization to get the newsletter or some other group benefit.
- 01:56 In fact, beyond joining the group,
- 01:58 a group member doesn't need to do anything at all to stay a member of the group.
- 02:02 They can be passive and still be part of the group.
- 02:06 To boil it all down at a single focus,
- 02:08 groups are based upon an affinity among the group members.
- 02:13 We contrast the business group behavior with business team behavior.
- 02:17 Business teams have a shared purpose, the team goal.
- 02:21 Because the team members are working together to achieve this goal,
- 02:25 there's interdependence among them.
- 02:26 Their activities are connected and re-enforce each other.
- 02:30 Most teams have a structured relationship among team members.
- 02:34 There are assigned roles and responsibilities.
- 02:36 Or if not formerly assigned, team members will take on the mantel of responsibility,
- 02:40 at least for a time.
- 02:42 Again, because they are working together to achieve a common goal, they typically
- 02:46 will create a plan or procedure for how those activities are connected.
- 02:50 They'll know how their work impacts others on the team.
- 02:54 Thanks to this interaction,
- 02:55 team members normally are acquainted with each other on a personal basis.
- 02:59 In order for one team member to effectively hand off the results of
- 03:02 their activities to another team member, they need to know that team member and
- 03:06 what is needed by them.
- 03:07 Because the team is working together to achieve a team goal,
- 03:10 everyone on the team is expected to contribute.
- 03:14 You can be passive and remain in a group.
- 03:16 But to be part of a team, you must be actively involved.
- 03:20 As you can see, the focus for a team is on action.
- 03:23 Well, we've looked at the differences between business groups and
- 03:28 business teams.
- 03:29 Now, just to be clear, in the rest of course,
- 03:32 we will be focusing on business teams.
- 03:35 While some of the practices and techniques that we discussed would apply to both
- 03:39 groups and teams, we'll be using it in the context of a team.
Lesson notes are only available for subscribers.