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About this lesson
Individuals can come together for many reasons and purposes. A set of individuals who are acting as business group will behave differently than a business team.
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Quick reference
Teams versus Groups
Individuals can come together for many reasons and purposes. A set of individuals who are acting as business group will behave differently than a business team.
When to use
Recognizing whether a set of individuals is a business group or a business team will help to set expectations for involvement and action. When forming a business team, ensure that everyone on the team understands the expectations of team members as compared to group members.
Instructions
Business groups becomes teams when they start to work together to achieve a common goal and business teams become groups when team members abandon the goal. There are typical behaviors of teams and groups that can be used to set expectations.
Group Characteristics
Groups are focused on the affinity or common interest and background that they share. Typical group behaviour characteristics are:
- Shared common interests or characteristics.
- Identify with each other and the shared interest.
- Often work together to further a cause or build knowledge and awareness – but with no specific goal or end point.
- Typically directed by group leader when action is required.
- Group members may never meet or get to know one another.
- Group members can be passive and still be part of the group.
Team Characteristics
Business teams are focused on the actions needed to accomplish the business goal – whether that is a functional goal for performance or a project goal. Typical business team behaviour characteristics are:
- Shared purpose.
- Interdependence between team members.
- Structured relationships – often captured by assigned roles and responsibilities.
- Typically work together to create a plan when action is required.
- Business team members are acquainted with each other at a personal level.
- Team members must be active to be part of the team.
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