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About this lesson
This lesson shares effective strategies for managing distractions - particularly cell phone use - during training sessions to maintain engagement and ensure that the learning environment remains focused and productive.
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3.05 The Nuts and Bolts of Training - Exercise.docx64.4 KB
Quick reference
Dealing with Phones and Distractions
Effective Distraction Management:
- Proactively managing distractions like cell phone use during training sessions is essential for maintaining participant engagement and ensuring effective learning.
- Approaching distracted trainees by subtly walking close can often encourage them to disengage from their devices without direct confrontation.
Engagement and Interaction Techniques:
- Employing non-confrontational methods, such as mentioning the distracted trainee’s name in context or asking them direct questions, can re-engage their attention and integrate them back into the session.
- Maintaining mobility as a trainer not only aids in monitoring trainee behavior but also enhances the trainer's ability to manage the room effectively, reducing passive device usage through increased presence.
Understanding Trainee Circumstances:
- It's important to recognize that there may be valid reasons for trainees to check their phones; balancing order maintenance with respect for personal circumstances is crucial.
- Being empathetic towards trainees’ needs while still enforcing session rules ensures a respectful and productive training environment.
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