About this lesson
Speakers often try to sound smarter by using big words or specific phrases, but this is counterintuitive to good communication.
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00:05
The problem of people using uhs and ums,
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00:08
ers, other verbal tics has been around a long time.
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00:12
And there have been a lot of solutions, and
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00:17
a lot of well meaning people and organizations, stop that.
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00:24
Have you ever seen someone do this?
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00:26
I have, and it makes it even more nerve wracking.
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00:30
Someone trying to be helpful, sits in the back of the room,
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00:35
and rings a bell when you say uhh or umm.
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00:38
This is awful.
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00:40
Now, I love the folks at Toastmasters.
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00:43
It's a great organization.
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00:44
I recommend my clients go to Toastmasters.
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00:47
But there's one thing I really don't like and don't think as effective with
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00:52
Toastmasters, is that in many chapters, they either ring a bell or
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00:56
they'll take a knife, and hit a glass, and a ringing sound.
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01:00
And they'll count every single little umm.
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01:03
To me, this is counterproductive.
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01:05
It gets someone focusing on the ums, not delivering actual information.
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01:11
When you're speaking, you want to focus on your ideas, coming alive,
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01:16
being interesting and engaging to the people or the person you're speaking to.
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01:21
You don't want to be sitting back thinking, uh oh, please, please.
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01:24
Please don't let, I've done it again.
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01:28
So I beg you, don't count your uhs and ums while you're speaking.
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01:33
If you want to record it and do it after, that's fine.
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Don't let anyone else do this.
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01:40
Don't be aware of it as you're speaking.
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01:43
When you're speaking, you need to speak.
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01:47
When you're giving a speech or presentation, or briefing,
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01:51
especially if it's a so called formal speech.
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01:54
There is the tendency to want to utilize words like utilize when instead,
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01:59
you could simply use, use.
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02:01
One of the big problems many people have when they're giving a presentation, and
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02:05
they're out of their comfort zone.
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02:08
That's when the uhs and ums start creeping in.
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The reason it happens is people are searching for bigger words than usual.
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They're thinking of that word they wrote down on a script or a PowerPoint slide.
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02:20
They're trying to remember the perfect word.
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02:23
Let me tell you, when you're giving a speech, a presentation or a talk,
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very rarely does it matter the exact word you use.
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02:31
What matters is the idea you convey and that you convey it in a comfortable,
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conversational, interesting, memorable way.
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02:39
So, the big stumbling block for a lot of people,
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they're trying to remember exact phrases.
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02:46
They're trying to search for that perfect word that they can't find that word and
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Umm umm umm, it's almost there.
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02:51
I almost see it.
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02:53
And you've destroyed the whole perception of you being comfortable and confident.
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02:57
So, the solution is not to spend even more time rehearsing and memorizing.
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03:03
The solution is, don't focus on any particular word.
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03:08
Instead, focus on one idea at a time.
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03:12
That way, you can just use the first word that comes to you.
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03:16
The first word that comes to you is usually the best word.
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03:20
And that word is rarely ever going to be uhh or umm or err.
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