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Quick reference
Replying to Comments via Email
Understand the benefits of responding to Trello updates directly from your inbox.
When to use
To learn how to reply to notifications within your email application. To understand the advantages of communicating to boards without opening the Trello application.
Instructions
If you are receiving Trello email notifications, it can be helpful to respond to some of these emails directly from your email client. That way you can deal with the notification email without having to open up the Trello application itself.
To reply to a Trello email notification, select the Reply via email link directly below the notification within the body of the email.
Login to download- 00:05 It is very important that you choose an email address associated with your Trello
- 00:09 account that you use quite frequently.
- 00:12 It's gonna be most helpful for
- 00:14 you to receive these notifications in your email inbox.
- 00:19 So many of us spend much of our day dealing with email,
- 00:23 whether it's for business purposes or for personal purposes.
- 00:27 It can be very helpful to receive these notifications via email rather
- 00:32 than needing to come into your Trello board and to see if there's anything new.
- 00:37 Here you can see in my email inbox, l have a few new notifications waiting for
- 00:43 me, and Trello does a very nice job of summarizing that in the subject line.
- 00:48 Here l can see even without opening up the email that l have three new notifications
- 00:55 on this particular board since 8:44 AM this morning.
- 01:00 It even attaches the date at the end of the subject line, and when I open this
- 01:04 email I get a nice summary of the changes that have been applied or related to me.
- 01:09 I've been added to this particular card, and I have also been mentioned in two
- 01:14 other cards.
- 01:15 There are a few questions here that have been directed at me.
- 01:19 Now makes it easy for us to access these particular cards and boards.
- 01:25 There is a link beside each update here, so I can go directly
- 01:29 to that card, and beside that I can also go directly to that board.
- 01:34 But it's this last link that can be most powerful and
- 01:38 help you to continue to be productive throughout your day.
- 01:41 Especially if you're in the process of dealing with a large amount of email, and
- 01:46 you don't want to take the time to transition to a different application.
- 01:51 Here we see I have a question directed at me.
- 01:54 It says, Has Ted replied to you about this conversation?
- 01:58 Now, I could click one of these links and go directly to the board.
- 02:02 But let's say, in this example, I have 60 other emails I really need to get through.
- 02:08 I'd like to send a quick reply and get back to the rest of my email.
- 02:13 So in this case, I'm gonna select the Reply via email link.
- 02:18 And what I can do is give a simple reply right here in the email.
- 02:22 Yes, he has.
- 02:24 I can select send.
- 02:27 And now my comment has been added.
- 02:29 Add it directly to that card as if
- 02:33 I had used the commenting feature within Trello itself.
- 02:37 I can do the same for
- 02:37 this message below as well, by selecting the Reply via email link.
- 02:43 So let’s go back to our Trello board to see what it looks like.
- 02:47 So in this case this was this card here, I’m gonna open up the card, and here
- 02:54 you can see here is my reply, the one I replied to directly from my email client.
- 03:00 As mentioned in a previous video everything within your email
- 03:04 will come over, including any links or email signatures.
- 03:08 But I've been able to reply to this question,
- 03:12 I can reply to any activity notification that I receive.
- 03:15 Directly from my email inbox.
- 03:18 So get comfortable with using the Reply via email link.
- 03:23 It save you a lot of time, as opposed to clicking these links and
- 03:27 going directly into your Trello board.
- 03:29 Especially if you wanna get back to dealing with all of your email.
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