Bookmark and React to Messages

Quick reference

• 00:04 It's very easy to quickly suffer with overwhelm if you're receiving
• 00:08 hundreds of messages a day.
• 00:11 So we need to have a method of separating critical or
• 00:15 important messages from the rest.
• 00:17 And in Teams we can do that by bookmarking messages.
• 00:21 For example, maybe a colleague has sent you some important instructions or
• 00:27 maybe a link to a website that you don't necessarily need to immediately access.
• 00:32 But you want to make sure that you have that saved off somewhere, so
• 00:36 you can look at it later on.
• 00:38 Now bookmarking in Teams isn't particularly obvious,
• 00:41 because the feature isn't called bookmarking.
• 00:45 The reason why many people still refer to it as bookmarking is simply because
• 00:50 we're used to bookmarking things in other websites and browsers.
• 00:55 In Microsoft Teams it's called saved items, but
• 00:59 just know what we're effectively doing is bookmarking messages.
• 01:03 Now notice here that Jen has replied to my message.
• 01:07 And I asked her if she could send me through the link to the stocks and
• 01:11 shares website that we were talking about over coffee earlier.
• 01:14 So she has helpfully sent that through.
• 01:17 I don't really have time to look at it right now, but
• 01:20 I want to make sure that it doesn't get lost in all of the other messages that
• 01:24 are going to come through in this channel throughout the day.
• 01:27 So I'm probably going to want to bookmark or save this message.
• 01:32 So all we need to do here is hover our mouse over the message and
• 01:36 click on those three dots again for more options.
• 01:40 And the first item in this menu is Save this message.
• 01:44 So let's click on this to save it, and we can go back and retrieve this later on.
• 01:50 Now retrieving those saved items is one of those things in Teams that I don't
• 01:54 think is particularly intuitive.
• 01:56 When I was first learning Teams, I spent many an hour clicking around trying to
• 02:01 find where all of my saved messages were stored.
• 02:05 Because it's not obvious, it's not in the left hand menu,
• 02:08 we don't have anything there.
• 02:09 And if we start clicking around looking in some of these menus there's no option for
• 02:14 it there either.
• 02:15 So where do our saved messages go?
• 02:18 Well, go up to where you can see your profile picture.
• 02:22 If we click this, we have a Saved option just here, and
• 02:26 this is where you'll find your saved messages.
• 02:30 Now notice that it doesn't just simply save the message,
• 02:34 it basically saves the entire conversation.
• 02:37 But it's applied a bookmark where this message is, so
• 02:40 it automatically jumps to that part of the conversation.
• 02:44 Now if for some reason Jen wants to go into her teams and
• 02:47 delete this message that I've saved,
• 02:50 then it's going to be discreetly removed from my saved items list.
• 02:54 And there is no limitation in Teams as
• 02:57 to how many messages you can actually save, so bookmark away.
• 03:02 Now if you wanted to permanently save your messages and
• 03:06 safeguard against the message sender deleting them,
• 03:09 the only real option you have here is to take a screenshot of the message.
• 03:14 And if you decide that you no longer want to have this message saved,
• 03:19 you can simply click on the three dots again and click Unsave this message,
• 03:24 so very straightforward.
• 03:25 Now aside from saving messages, you can also react to messages.
• 03:31 So it might be that you don't necessarily need to post a reply to a message,
• 03:36 but you want to show your appreciation or your disapproval maybe.
• 03:41 And we can use a limited selection of emojis to post a reaction.
• 03:47 So if I hover my mouse over Jen's message or the link that she sent through,
• 03:51 I might want to let her know that I appreciate that.
• 03:54 So what I can do is I can choose one of these emojis that we have in this little
• 03:59 panel.
• 04:00 So I'm going to give her a thumbs up.
• 04:03 And if somebody else in here likes that message as well,
• 04:06 we're going to see that number climb as more and more people like this message.
• 04:11 I might want to send her a heart instead or maybe a smiley face.
• 04:17 Now when we're using Teams in the desktop application, as we are here,
• 04:22 we only have a very limited selection of reactions.
• 04:25 I will say that if you're using Teams in the mobile app then the number
• 04:30 of emojis that you have access to is a lot broader than this.
• 04:34 Because we basically have access to all of the emojis that we have on our phone, so
• 04:39 things that we would normally use in text messages.
• 04:43 And whilst we can't send a wide range of emojis in the Team's desktop application,
• 04:49 we can still view emojis that have been sent via Teams for mobile.
• 04:55 It's also worth noting that when you do react to a message,
• 04:59 the sender will receive a notification just letting them know.

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