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About this lesson
Post reactions to messages and bookmark important messages to review later.
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Quick reference
Bookmark and React to Messages
We can bookmark or save important messages for review later on and quickly register a reaction to posts.
When to use
We save messages of importance or interest that we would like to review later. If we are rushed for time, we can let a colleague know we liked their message by posting a reaction.
Instructions
It's easy to get overwhelmed if we are receiving hundreds of messages across different channels and teams each day. We may miss important messages or need a way of bookmarking certain messages to review or read later on.
Bookmarking in Teams is called Saved Items.
We may also want to quickly let a colleague know that we liked their message by posting a reaction.
Add a Message to Saved Items
- Click the three dots on the message to save.
- Click Save this message.
Retrieving Saved Items
- Click your profile photo.
- Click Saved.
Remove a Saved Item
- Click the three dots on the saved message.
- Click Unsave this message.
React to Messages
We can register a reaction to posts and messages. Reactions allow us to quickly respond to a message without spending time typing a reply.
- Hover the mouse over the message.
- Choose one of the reactions from the emoji gallery.
Reactions show in the message and the number will rise as more people post reactions.
In the Teams desktop app, the selection of reactions is limited. If we are using Teams on our mobile device, we will have access to more emojis.
Hints & tips
- Teams doesn't just save the message, it saves the entire conversation and adds a bookmark where the saved message is.
- If the saved message is deleted by the person who posted it, it will be removed from our saved items list.
- No limitation on the number of saved messages.
- 00:04 It's very easy to quickly suffer with overwhelm if you're receiving
- 00:08 hundreds of messages a day.
- 00:11 So we need to have a method of separating critical or
- 00:15 important messages from the rest.
- 00:17 And in Teams we can do that by bookmarking messages.
- 00:21 For example, maybe a colleague has sent you some important instructions or
- 00:27 maybe a link to a website that you don't necessarily need to immediately access.
- 00:32 But you want to make sure that you have that saved off somewhere, so
- 00:36 you can look at it later on.
- 00:38 Now bookmarking in Teams isn't particularly obvious,
- 00:41 because the feature isn't called bookmarking.
- 00:45 The reason why many people still refer to it as bookmarking is simply because
- 00:50 we're used to bookmarking things in other websites and browsers.
- 00:55 In Microsoft Teams it's called saved items, but
- 00:59 just know what we're effectively doing is bookmarking messages.
- 01:03 Now notice here that Jen has replied to my message.
- 01:07 And I asked her if she could send me through the link to the stocks and
- 01:11 shares website that we were talking about over coffee earlier.
- 01:14 So she has helpfully sent that through.
- 01:17 I don't really have time to look at it right now, but
- 01:20 I want to make sure that it doesn't get lost in all of the other messages that
- 01:24 are going to come through in this channel throughout the day.
- 01:27 So I'm probably going to want to bookmark or save this message.
- 01:32 So all we need to do here is hover our mouse over the message and
- 01:36 click on those three dots again for more options.
- 01:40 And the first item in this menu is Save this message.
- 01:44 So let's click on this to save it, and we can go back and retrieve this later on.
- 01:50 Now retrieving those saved items is one of those things in Teams that I don't
- 01:54 think is particularly intuitive.
- 01:56 When I was first learning Teams, I spent many an hour clicking around trying to
- 02:01 find where all of my saved messages were stored.
- 02:05 Because it's not obvious, it's not in the left hand menu,
- 02:08 we don't have anything there.
- 02:09 And if we start clicking around looking in some of these menus there's no option for
- 02:14 it there either.
- 02:15 So where do our saved messages go?
- 02:18 Well, go up to where you can see your profile picture.
- 02:22 If we click this, we have a Saved option just here, and
- 02:26 this is where you'll find your saved messages.
- 02:30 Now notice that it doesn't just simply save the message,
- 02:34 it basically saves the entire conversation.
- 02:37 But it's applied a bookmark where this message is, so
- 02:40 it automatically jumps to that part of the conversation.
- 02:44 Now if for some reason Jen wants to go into her teams and
- 02:47 delete this message that I've saved,
- 02:50 then it's going to be discreetly removed from my saved items list.
- 02:54 And there is no limitation in Teams as
- 02:57 to how many messages you can actually save, so bookmark away.
- 03:02 Now if you wanted to permanently save your messages and
- 03:06 safeguard against the message sender deleting them,
- 03:09 the only real option you have here is to take a screenshot of the message.
- 03:14 And if you decide that you no longer want to have this message saved,
- 03:19 you can simply click on the three dots again and click Unsave this message,
- 03:24 so very straightforward.
- 03:25 Now aside from saving messages, you can also react to messages.
- 03:31 So it might be that you don't necessarily need to post a reply to a message,
- 03:36 but you want to show your appreciation or your disapproval maybe.
- 03:41 And we can use a limited selection of emojis to post a reaction.
- 03:47 So if I hover my mouse over Jen's message or the link that she sent through,
- 03:51 I might want to let her know that I appreciate that.
- 03:54 So what I can do is I can choose one of these emojis that we have in this little
- 03:59 panel.
- 04:00 So I'm going to give her a thumbs up.
- 04:03 And if somebody else in here likes that message as well,
- 04:06 we're going to see that number climb as more and more people like this message.
- 04:11 I might want to send her a heart instead or maybe a smiley face.
- 04:17 Now when we're using Teams in the desktop application, as we are here,
- 04:22 we only have a very limited selection of reactions.
- 04:25 I will say that if you're using Teams in the mobile app then the number
- 04:30 of emojis that you have access to is a lot broader than this.
- 04:34 Because we basically have access to all of the emojis that we have on our phone, so
- 04:39 things that we would normally use in text messages.
- 04:43 And whilst we can't send a wide range of emojis in the Team's desktop application,
- 04:49 we can still view emojis that have been sent via Teams for mobile.
- 04:55 It's also worth noting that when you do react to a message,
- 04:59 the sender will receive a notification just letting them know.
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